WizBet Bonuses and Promotions in Australia

This page explains how promotions work in your account, how to check whether you are eligible, and what to review before you opt in.

Offers can change and eligibility can differ by account, so the promotions area in your signed-in account is the most reliable place to confirm what applies to you.

For anything that requires entering or troubleshooting a code, use the dedicated bonus codes page rather than guessing in the promotions screen.

What You May See on Promotions Page

Promotions can appear in different formats depending on what is available and what your account is eligible for at the time.

• Bonus bet offers: promotions that grant a bonus bet after you meet the listed conditions.
• Deposit-linked offers: promotions that require a qualifying deposit or other funding condition.
• Event or sport campaigns: limited-time offers tied to specific sports, events, or seasons.
• Account-based promotions: offers shown to you after sign-in based on account status and eligibility rules.
• Limited-time promotions: offers with a start and end time that may not be available later.

If you do not see any promotions, it does not necessarily mean none exist. It can also mean there is nothing available for your account at that time.

How to Check Eligibility

To avoid joining the wrong offer, confirm eligibility in the offer view inside your account before you opt in.

• Open the promotion and look for an eligibility message (for example, eligible or not eligible).
• Check whether you need to opt in before the offer starts tracking.
• Confirm any qualifying activity (for example, a qualifying deposit or a qualifying bet) and how it is defined.
• Check the time window and whether the offer expires if you do not complete it in time.
• Check whether verification or account checks are required before the offer can apply.
• Look for “one per person” style limits if they are stated in the offer terms.
• Review any exclusions (for example, certain bet types or markets) if they are listed.

If eligibility depends on how you fund your account, check deposit requirements and confirm what the offer lists as qualifying before you start.

How to Claim or Opt In

Joining a promotion should always be done from your signed-in account to make sure the offer is attached to the right profile.

1. Sign in and open the promotions area in your account.
2. Select the promotion you want to join and open its details view.
3. Read the terms shown on the offer before you take any action.
4. If the offer requires it, select opt in (or claim) and wait for confirmation on screen.
5. Complete the qualifying activity exactly as described (for example, the required deposit or bet type).
6. Check the offer progress area (if shown) to confirm the promotion is tracking.

If you’re joining an offer that asks for a code, follow the steps on our bonus codes page instead of guessing in the account screen.

Understanding Bonus Bets and Bonus Funds

Promotions can award different types of benefits. Always rely on the offer terms shown in your account for what applies.

• Where it appears: check whether the reward shows as a bonus bet, bonus balance, or a separate promotion entry.
• What counts as qualifying: confirm which actions count (and what does not) before you start.
• How progress is tracked: some offers show progress, while others require you to check eligibility and completion messages.
• What becomes withdrawable: bonus-related balances can follow rules that differ from cash balances.
• Expiry rules: promotions can expire; check the end time and any time-limited conditions.

General Promotion Rules to Review

Before you participate, read the promotion terms shown in your account and confirm the key rule items below.

• Start and end time: when the offer begins and when it stops being available.
• Opt-in timing: whether you must opt in before the qualifying activity.
• Qualifying deposit or bet: what counts, and whether specific conditions apply.
• Minimum odds or conditions: only if stated in the offer view.
• Excluded bets or markets: only if the offer terms list exclusions.
• Settlement requirements: whether a bet must be settled before progress updates.
• Limits: any caps or “one per person” conditions, only if explicitly shown.

For the full definitions and rule framework, read the terms and rules linked from your account before you rely on any third-party summary.

How Bonuses Affect Withdrawals

If you request a withdrawal while an offer is active, it can affect what is considered withdrawable or whether requirements are complete.

• Check whether the offer shows as active, completed, expired, or still in progress.
• Confirm whether your balance includes bonus-related funds and how they are treated.
• Review whether the offer terms mention what happens if you withdraw before completion.
• Make sure you understand what will remain in your account after a withdrawal request.

Before you request a payout, review withdrawing funds and confirm how active offers affect withdrawable balance in your account.

Common Promotion Issues to Check

These checks help you confirm what is happening without assuming an offer should apply.

Not Seeing Any Promotions or an Opt-In Option

• Refresh the promotions view once and confirm you are still signed in.
• Check whether there is a filter or category view hiding offers.
• Confirm the current time window (some promotions are limited-time).
• Check account notices or messages (if available) for eligibility updates.
• If you were expecting a specific offer, avoid relying on screenshots from elsewhere and confirm what your account shows now.

Offer Shows You Are Not Eligible

• Open the offer terms and look for eligibility conditions.
• Confirm any qualifying deposit or bet requirement and whether you met it exactly.
• Check whether verification or account checks are required.
• Look for “one per person” language or similar limits if they are stated.
• Confirm whether the offer is location-limited or time-limited.

Bonus Not Added Yet or Progress Not Updating

• Confirm you opted in before completing the qualifying activity, if opt-in is required.
• Check whether the qualifying bet needs to be settled before it updates.
• Re-open the promotion details view and check any progress/status area shown.
• Note the timestamps for when you opted in and completed the qualifying activity.
• Take screenshots of the offer view and your qualifying activity in history for reference.

What to Send Support for Faster Resolution

• Your registered email or username (never send your password).
• The promotion name and a screenshot of the offer terms view.
• The time you opted in (or attempted to opt in), with a timestamp screenshot if possible.
• Details of the qualifying activity (amount, time, and what you did).
• A screenshot of the current bonus/progress status shown in your account.
• Your device and browser/app context (for example, mobile browser vs desktop).

Need Help With a Promotion?

If the checks above don’t resolve it, contact support and include the information below so your case can be traced quickly.

• Your registered contact (email or phone used for the account).
• The promotion name and screenshots of the offer view and terms.
• The exact steps you took (opt in, deposit, bet) and the time you did them.
• Screenshots of relevant history entries (for example, the qualifying deposit or bet).
• Current promotion status (eligible/not eligible/in progress/completed) as shown in your account.
• If the offer asked for a code, state whether you used one, but use the bonus codes page for code entry steps.

FAQ

Where do I find current promotions?

Sign in and open the promotions area in your account, because availability can change and can differ by account.

How do I check promotion eligibility?

Open the promotion details view in your account and read the eligibility message and terms shown for that offer.

Do I need to opt in first?

Some promotions require you to opt in before they start tracking. The promotion view will state this if it applies.

Where can I read an offer’s terms?

Use the terms shown in the promotion details view inside your account, and check the linked rules when you need definitions.

What is a bonus bet?

A bonus bet is a promotional benefit that follows its own terms. Check the offer for how it is issued, used, and tracked.

How do I track promotion progress?

If progress tracking is available, it will appear in the promotion view or bonus area in your account. Otherwise, rely on the offer status messages shown.

Why does an offer show “not eligible”?

It can be due to account status, time windows, qualifying requirements, or offer limits. Check the eligibility conditions shown in the offer view.

Why is my bonus not showing yet?

Confirm you opted in (if required) and that the qualifying activity is complete and settled. Then re-check the promotion status in your account.

Can promotions affect withdrawals?

Yes. Active offers can affect what is withdrawable or whether requirements are complete, so check your offer status before requesting a payout.

What details help support resolve it?

Provide your registered contact, promotion name, screenshots of terms and status, timestamps, and the qualifying activity details so the case can be traced.